Improve project completion times and decision-making with better collaboration
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Enhancing customer experience with converging communications
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Many small, overlooked delays occur throughout the work day – for example, awaiting a response to a voicemail or the slow-motion loading of applications while on the road. Inefficiencies in processes and infrastructure limit the potential for improved project completion times. You can address these delays for big gains in productivity.
An emerging class of convergent unified communications (UC) and other network-based tools are helping organizations stay on track. By integrating your employees' communications tools, you can improve collaboration for quicker, more streamlined decision-making processes and reduced latency in managing projects.
As you work to implement UC, Bell experts can guide you through the initial analysis of your systems, develop roadmaps and timelines for implementation, assist throughout the entire deployment process and provide ongoing technical support.
UC collaboration tools
UC tools from Bell combine traditional communications processes such as voice, web applications and video into a set of integrated, collaborative tools. UC tools and features include:
- Web conferencing – Complements audio conferencing with features like application and desktop sharing, file transfer, virtual whiteboard and instant messaging. Employees can host meetings to share, annotate, discuss and distribute documents, enabling real-time collaboration without the need to book physical space.
- Instant messaging – Allows employees to see the presence status of colleagues: in meetings, on the phone and so on. This allows employees to identify the most efficient way to contact a colleague, shortcutting voice and email.
- Audio conferencing – Enables workers to connect with expert resources, team members and colleagues all over the world quickly and easily – without having to book an audio conference bridge in advance. Dedicated dial-in numbers, personalized conference IDs and 24/7 bilingual assistance help your teams connect any time, anywhere.
- Video conferencing and HD telepresence – Allows people to connect instantly over an IP network from a desktop, conference room or multi-screen, life-size boardroom. The newest technology offers stunning HD video for a natural meeting experience.
- Blogs, wikis and other information management tools – Enables focused, evolving conversations and shows project progress in real time.
- Webcasting – Enables the announcement of new services, promotions or training – using live-streaming technology – while delivering a unified message across several sectors.
Benefits
- Seamless connectivity – Leverage powerful UC communications tools that can link to your company portals and enable collaboration.
- Faster response times and enhanced collaboration – Speed up communications and reduce the latency inherent in email and voicemail, while enabling team members to collaborate more efficiently and push projects forward faster – without the need to be in the same place at the same time.
- Customizable applications – Meet the unique needs of your organization with customized UC solutions.
Learn more about UC and collaboration by downloading our white paper, Turning theory into practice: lessons from the front lines of unified communications. Then, contact your Bell representative to see how our UC solutions can work with your organization.
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4 steps to success
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- Reduce costs for travel, communications and real estate
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